Crisis Communications & Reputation Management

Your Reputation Is Already Shaping Your Business.

We make sure it’s working in your favor.

Impression Consulting builds trust before you need it, prepares you for the moments that test it, and repairs it when something goes wrong — for mid-sized businesses across the United States and Latin America.

Reputation built for growth. Crisis-ready by design. Bilingual where it matters.
What We Do

Reputation Is Not a Single Problem.

It is an ongoing business function — and most companies wait too long to manage it. We work across the full lifecycle:

Build

Establish a credible reputation before a launch, expansion, or growth initiative.

Protect

Prepare communications systems before a challenge becomes a crisis.

Recover

Repair damaged trust, ratings, sentiment, or public perception.

Grow

Turn stronger reputation and visibility into measurable business momentum.

See how our services work →

Who We Help

Strategic Communications Without the Internal Department

Our clients are mid-sized businesses — roughly $2M to $50M in revenue — that understand reputation is a revenue issue, not just a PR issue.

Hospitality Groups

Mid-market and luxury hospitality organizations where reviews, guest trust, and crisis preparedness directly affect revenue.

Technology Companies

Growth-stage and established companies preparing for launches, funding announcements, or expanded visibility.

U.S.–LATAM Businesses

Organizations operating or expanding between the United States and Latin America, in both languages.

Leading a company rather than buying for one? See executive reputation & positioning. Agency looking for a referral partner? Start here.

Est. 2011In practice
2 IPOsCycles navigated
Real crisesNot tabletop drills
EN · ESNatively bilingual
Pricing

Transparent From the First Conversation

Reputation Intelligence Audit

Starting at $1,500

A complete diagnostic of how your business is perceived and what it’s costing you. Delivered in 7–14 days.

Crisis Readiness Playbook

Starting at $3,500

Scenario planning, pre-approved messaging, and a response framework your team can execute under pressure.

Ongoing Advisory

From $2,500/month

Senior reputation and crisis counsel built into how you operate.

See Full Pricing

What Is Your Reputation Costing You?

Whether you’re repairing a rating, preparing for a crisis, or building visibility before a launch — the first step is a conversation.